Shipping policy
Shipping Policy
Where we ship
We currently ship within the United States (all 50 states and Washington, D.C.). We don’t offer international shipping at this time — if that changes, this page will be the first to know.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed on weekends or holidays begin processing the next business day.
Rates and delivery
Shipping rates and delivery options are calculated and shown at checkout. Once your order ships, you’ll receive a confirmation email with tracking.
Delays
During peak seasons or severe weather, carriers can run behind. If your tracking hasn’t moved for several days, contact us through the Contact page and we’ll chase it down.
Address accuracy
Please double-check your shipping address at checkout — we’re unable to reroute a package once it’s with the carrier. If you spot a mistake, contact us immediately through the Contact page and we’ll do our best to catch it before it ships.
Lost or damaged in transit
If your order arrives damaged or goes missing in transit, reach out through our Contact page with your order number. We’ll work with the carrier and make sure you’re taken care of.